Geek Squad Scam: Fake Invoice Emails Target Consumers

• •Scammers impersonate Geek Squad using fake invoices to deceive consumers.
• •Victims are led to call fraudulent support numbers for cancellation or refunds.
• •No malware is included; the main threat is the scammers' manipulation tactics.

A new scam is circulating that uses fake invoices from Geek Squad to trick consumers into calling fraudulent support numbers. Victims receive emails or texts claiming a large charge for a protection plan renewal, often with alarming amounts like $300 or $499. The messages typically include a phone number for cancellation or billing disputes, leading to scammers posing as tech support. Once contacted, these scammers may request sensitive information or remote access to the victim's computer. Both articles confirm that Geek Squad and Best Buy are legitimate services, and the scam is an impersonation tactic. The Federal Trade Commission (FTC) has previously described similar scams, emphasizing the importance of awareness. No malware is typically included in the messages; the primary threat lies in the phone number provided. Consumers are advised to verify any such communications directly with Geek Squad or Best Buy.