Finance.Yahoo Google Pixel Update Locks Users Out, Erasing Data
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- •Google's September update locks some Pixel users out of their devices.
- •Affected models include Pixel 10 Pro XL, Pixel 8a, and Pixel 8 Pro.
- •Factory resets are required to regain access, resulting in data loss.
The September 2026 update for Google Pixel phones has caused lock-screen failures for some users, particularly affecting Pixel 10 Pro XL, Pixel 8a, and Pixel 8 Pro models. Users reported that their devices stopped accepting correct PINs or patterns, leaving them unable to access their phones. Attempts to resolve the issue included rebooting and using Safe Mode, but many users found that only a factory reset would restore access, which erased all locally stored data. Google has acknowledged the issue through its Pixel Community account but has not issued a public statement. The update was intended to introduce new features and security improvements, but this lock-screen problem poses a significant risk to user data. Google advises users who cannot unlock their phones to erase the device, with the possibility of recovering data backed up to their Google Account if the correct PIN was used during the last backup. Users are urged to back up important data before installing the update.
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