Italy Orders Meta to Suspend AI Chatbot Policy on WhatsApp

Italy Orders Meta to Suspend AI Chatbot Policy on WhatsApp

First seen 24 Dec 2025, 16:01 UTC TechcrunchRss.Slashdot 30.4

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Italy's Competition Authority has mandated Meta to halt its policy that restricts the use of WhatsApp's business tools by rival AI chatbot providers. This decision follows an investigation into whether Meta is abusing its dominant market position by promoting its own AI chatbot within the app. The ruling aims to ensure fair competition in the AI chatbot market.