Kyndryl Enhances IT Risk Management with AI Prediction and Prevention Features

• •Kyndryl's new AI feature aims to prevent IT outages by detecting risks early.
• •The capability analyzes data from over 200,000 devices and supports 1,400+ customers.
• •It can reduce root-cause analysis time from weeks to hours for major IT incidents.

Kyndryl has launched a new AI-led prediction and prevention capability on its Kyndryl Bridge platform, designed to help customers detect and resolve IT risks before they lead to significant outages. This patented feature utilizes AI to analyze millions of insights across over 200,000 customer devices, supporting more than 1,400 clients. The system focuses on early detection of potential issues by analyzing application performance, infrastructure changes, and operational events. Kyndryl claims that this capability can significantly reduce the time for root-cause analysis from weeks to hours and can handle early detection for over 10 million incidents annually. The insights generated are validated by Kyndryl experts to ensure operational relevance. This enhancement aims to improve service reliability and reduce downtime across hybrid and multi-vendor environments.