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Santander Issues Urgent Fraud Alert for Customers

Santander Issues Urgent Fraud Alert for Customers

First seen 16 Sep 2026, 17:33 UTC

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ThreatCluster AI
ThreatCluster September 16, 2026 at 18:53 UTC
  • Santander warns 13.6 million UK customers about social engineering scams.
  • Fraudsters impersonate trusted entities to steal personal information.
  • Customers are advised to call 159 if they suspect a scam.

Santander has issued a fraud warning to its 13.6 million UK customers, advising them to be cautious of social engineering scams. The bank reported that fraudsters are impersonating trusted organizations to trick individuals into sharing personal information or making payments. In the first half of 2025, these scams resulted in £629 million in losses for UK citizens. Customers are urged to call 159 if they suspect they are being targeted. The warning emphasizes that fraudsters often create a sense of urgency and can spoof caller IDs to appear legitimate. Santander advises customers to verify contacts and never share sensitive information while screen sharing. The bank's alert highlights the prevalence of phishing and telecom fraud as common tactics used by criminals.

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Timeline

2025-01-01
Fraud losses reported
Fraudsters stole £629 million from UK citizens in the first half of 2025, highlighting the scale of the issue.
Aol
2026-09-16
Santander issues fraud warning
Santander alerts customers via email about social engineering scams and advises them to call 159 if targeted.
Express

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