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SBI Investigates Data Breach Affecting Customer Records

SBI Investigates Data Breach Affecting Customer Records

First seen 25 Oct 2026, 02:42 UTC • •

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ThreatCluster AI
ThreatCluster •October 25, 2026 at 04:42 UTC
  • •SBI is investigating a suspected data breach affecting 375,000 records.
  • •3,897 customer records with PII were identified as exposed on the dark web.
  • •SBI assures customers that their funds remain safe and has activated its incident response protocols.

The State Bank of India (SBI) is assessing a suspected data breach involving the exposure of approximately 375,000 records, including 3,897 customer records with personally identifiable information (PII). The breach was reported to have occurred on the dark web, prompting SBI to notify affected customers and assure them that their funds remain secure. The bank has activated its cyber incident response procedures and is working with an independent cybersecurity agency to investigate the incident. SBI may file a claim under its cyber insurance policy with Oriental Insurance, which has a coverage limit of 1,425 crores. The exposed data includes names, mobile numbers, email addresses, dates of birth, and residential addresses. SBI has advised customers to remain vigilant against potential phishing attempts and to follow safe digital banking practices.

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Timeline

2026-10-16
SBI alerted to data exposure
SBI received alerts from its Threat Intelligence Service Provider regarding suspected customer data exposure on the dark web.
English.Revoi.In
2026-10-23
SBI informs insurer of data breach
SBI notified its insurer about the suspected data breach and is assessing potential losses before filing a claim.
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Common questions

What information was exposed?
The exposed data includes names, mobile numbers, email addresses, dates of birth, and residential addresses.
How is SBI responding to the breach?
SBI has activated its cyber incident response procedures and is working with an independent cybersecurity agency to investigate the incident.
What should customers do to protect themselves?
Customers are advised to follow safe digital banking practices and remain alert to suspicious communications.