Cisco Unified Contact Center Express — Cyber Threats, Attacks & Incidents

Threat entity extracted from intelligence sources

Frequency
4
occurrences
First Seen
November 6, 2025
Last Seen
December 18, 2025

Cisco Unified Contact Center Express (UCCX) is Cisco's on-premises contact center platform that integrates with Cisco Unified Communications Manager to deliver call routing, IVR, scripting, and computer-telephony integration for mid-market deployments.

Overview

Cisco Unified Contact Center Express (UCCX) is Cisco's on-premises contact center platform that integrates with Cisco Unified Communications Manager to deliver call routing, IVR, scripting, and computer-telephony integration for mid-market deployments. Recent disclosures describe remote code execution vulnerabilities in UCCX, indicating high-severity risks that could allow attackers to take control of affected systems and disrupt contact-center operations.

Related Threat Clusters

Recent Intelligence Reports

  • Cisco Unified Contact Center Express Vulnerabilities Enables Remote Code Execution Attacks — Cybersecuritynews · December 18, 2025
  • Cisco Unified Contact Center Express Vulnerability Enables Remote Code Execution — Cyberpress · December 18, 2025
  • Cisco Unified Contact Center Express Remote Code Execution Vulnerabilities — Sec.Cloudapps.Cisco · November 6, 2025
  • Cisco Unified Contact Center Express Vulnerabilities Let Remote Attacker Execute Malicious Code — Cybersecuritynews · November 6, 2025

CVSS v3.1 Breakdown