CenterPoint Energy investigates customer data breach, services remain operational

CenterPoint Energy , Inc. ( NYSE:CNP ) reported Monday that it is investigating a cybersecurity incident involving unauthorized access to customer information. The company disclosed in a press release statement, filed with the Securities and Exchange Commission, that it became aware in September of an online post by a third party claiming to possess a data set containing certain customer information.

Upon learning of the post, CenterPoint Energy activated its cybersecurity incident response protocols, began an investigation with the assistance of third-party cybersecurity experts, and implemented measures to further protect its systems. The company stated that its electric and gas service delivery has not been affected and remains operational.

As of the date of the filing, CenterPoint Energy said it does not believe the incident is reasonably likely to have a material impact on its financial condition or results of operations. The company confirmed that an unauthorized third party obtained personal information related to some customers through one of its external-facing systems. The investigation to determine the scope of customers and information affected is ongoing.

CenterPoint Energy said it intends to notify affected customers and regulatory authorities as required by law. The company has reported the matter to law enforcement and notified certain regulatory authorities.

The company noted that it has incurred and expects to continue incurring expenses related to the incident and its response. CenterPoint Energy maintains cybersecurity insurance coverage and believes this insurance will help offset related costs.

The company’s common stock is listed on the New York Stock Exchange under the ticker NYSE:CNP. This information is based on a press release statement included in the company’s Form 8-K filing with the Securities and Exchange Commission.

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