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Ahold Delhaize Reports Cyberattack on Albert Heijn

Ahold Delhaize Reports Cyberattack on Albert Heijn

First seen 20 Oct 2026, 05:49 UTC •
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ThreatCluster AI
ThreatCluster •October 20, 2026 at 07:19 UTC
  • •Ahold Delhaize reported a cyberattack impacting Albert Heijn and other brands.
  • •The company took systems offline to investigate and mitigate risks.
  • •No evidence of data theft has been found so far.

Ahold Delhaize has filed a police report regarding a cyberattack on its supermarket chain Albert Heijn, which began affecting operations last week. The attack has been described as a 'malicious action by third parties,' leading to the temporary shutdown of certain systems, including the Albert Heijn website and app, as well as other Ahold brands like Etos and Gall & Gall. The company engaged cybersecurity experts to investigate the incident and took systems offline to mitigate further risks. As of now, there are no indications that sensitive customer or employee data was compromised. The internal investigation is ongoing, and the delivery services are expected to resume shortly. The National Cyber Security Centre (NCSC) was notified within 24 hours of the attack's discovery.

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Timeline

2026-10-13
Cyberattack discovered
Albert Heijn detected suspicious activities and began taking systems offline to address the issue.
nos.nl
2026-10-19
Ahold Delhaize files police report
The company officially reported the cyberattack to the police, following a public call for action from law enforcement.
nos.nl
2026-10-20
Systems expected to resume
Delivery services are anticipated to restart as the company continues its internal investigation into the cyberattack.
nos.nl

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Common questions

What services were affected?
The Albert Heijn website and app, as well as delivery services, were temporarily unavailable.
Is customer data at risk?
Currently, there are no indications that sensitive customer or employee data was compromised.
What steps is Ahold Delhaize taking?
The company has engaged cybersecurity experts and is conducting an internal investigation while cooperating with law enforcement.