Authentication Workarounds Threaten Security in Healthcare and Manufacturing

• •95% of organizations report frontline workers using authentication workarounds.
• •37% of frontline workers face authentication issues, losing 2.5 hours monthly.
• •62% of organizations experienced unauthorized account recovery attempts.

Frontline workers in healthcare and manufacturing are bypassing multifactor authentication (MFA) due to slow logins and unreliable systems, with 95% of organizations reporting such workarounds. A survey indicated that 37% of frontline workers face authentication issues monthly, losing an average of 2.5 hours each. These practices, including credential sharing and staying logged in, create accountability gaps, as only 40% of decision-makers are confident in attributing access to the correct individual. Furthermore, 62% of organizations reported unauthorized account recovery attempts, with 28% confirming incidents. The rise of AI-enabled impersonation adds to the risk, with 57% of organizations experiencing confirmed or suspected impersonation attempts. The situation highlights vulnerabilities in identity verification methods used by organizations, which vary widely and often rely on easily compromised channels.