Wbtv Food Lion Restores Services After Cybersecurity Incident
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- •Food Lion's website and app were down for nine days due to a cybersecurity incident.
- •Customers will receive refunds for orders affected by the outage.
- •Promotions are being offered to customers as compensation for the disruption.
Food Lion's website and mobile app were restored on October 20, 2026, after being offline since October 13 due to a cybersecurity incident. The company did not disclose the specific cause of the issue but confirmed that customers could resume online grocery orders. Refunds will be issued for affected orders, and promotions are being offered to customers as compensation. The outage lasted for nine days, impacting customer access to digital shopping services. Food Lion's President expressed gratitude for customer patience during the disruption.
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Timeline
2026-10-11
Website and app taken down
Food Lion's website and app were taken offline due to a network issue related to a cybersecurity incident.
Wral2026-10-13
Outage confirmed
Food Lion confirmed the cybersecurity incident, leading to the suspension of online services.
Wbtv2026-10-20
Services restored
Food Lion announced the restoration of its website and app, allowing customers to resume online grocery orders.
WbtvMore articles in this cluster (2)
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Common questions
What caused the outage?
Food Lion has not disclosed the specific cause of the cybersecurity incident.
How long was the service down?
The website and app were offline for nine days, from October 11 to October 20.
Will I receive a refund for my order?
Yes, customers will receive refunds for orders placed through the website or app that were affected by the outage.
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