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Manchester City Council's Major Data Security Breach Involving Bank Card Photos

Manchester City Council's Major Data Security Breach Involving Bank Card Photos

First seen 20 Oct 2026, 15:52 UTC • •

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ThreatCluster AI
ThreatCluster •October 20, 2026 at 16:14 UTC
  • •Manchester City Council stored images of bank cards, creating a critical data security risk.
  • •No evidence of unauthorized access to the bank card images has been reported.
  • •An investigation by the Information Commissioner's Office has been requested by a council member.

Manchester City Council has come under scrutiny for a significant data security blunder involving the retention of images of residents' bank cards on internal communication channels. The audit committee's report indicated that these images were stored for staff to verify bank details related to children's social care payments, creating a 'critical' data security risk. Although the council stated that there was no evidence of a security breach, concerns have been raised about the potential exposure of sensitive information to multiple staff members. The council acknowledged the issue and reported that management actions were taken to remove the remaining records. Lib Dem councillor Richard Kilpatrick has called for an investigation by the Information Commissioner's Office, expressing worries about a culture of non-disclosure regarding mistakes. The council has since removed the images and claims that no unauthorized access occurred.

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Timeline

2026-10-20
Audit report reveals data security blunder
The audit committee reported that Manchester City Council saved bank card images, creating a critical risk.
Yahoo
2026-10-20
Council confirms management actions taken
The council stated that management actions were taken to address the retention of bank card details, with all records removed.
BBC

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Common questions

What specific data was compromised?
Images of residents' bank cards were stored on internal channels, posing a security risk.
What actions has the council taken?
The council has removed the bank card images and stated that management actions were implemented to address the issue.
Is there a risk of data exposure?
While the council claims there was no unauthorized access, the potential for exposure to multiple staff members raises concerns.