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Samsung Handset Failure Leads to Fatal Emergency Call Incident in Australia

First seen 18 Nov 2025, 23:14 UTC • •

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ThreatCluster •March 12, 2026 at 13:27 UTC

A Sydney resident died after their Samsung handset failed to connect to 000, Australia's emergency number. TPG Telecom confirmed the incident, which involved a customer using a Lebara-branded service, occurred after they were unable to place emergency calls. TPG was notified of the fatal incident on November 1, 2025.

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