Data Breach at Film Festival Exposes Personal Information of 26,782 Customers

The Melbourne International Film Festival (MIFF) is investigating a data breach affecting over 26,000 customers due to a hack of its third-party ticketing provider, Ferve Tickets. The breach, confirmed on June 1, 2026, allowed unauthorized access to names, email addresses, phone numbers, and residential addresses, but not payment card details. MIFF became aware of the incident on May 29, 2026, and took immediate action to contain the breach. However, a subsequent hack on May 30 led to some customers receiving odd messages from MIFF's official channels. Ferve Tickets stated that there was no evidence of vulnerabilities in their systems, and MIFF has advised affected customers to be cautious of suspicious communications. The total number of exposed records represents approximately 10% of MIFF's customer database. Investigations are ongoing, and MIFF has contacted affected customers with information about the incident.

Key Points: • 26,782 customer records exposed in MIFF data breach due to a hack of Ferve Tickets. • No complete payment card details were compromised; only personal information was accessed. • Customers received strange messages from MIFF's official channels after the breach.