Pick n Pay Faces Data Breach from Old Delivery Platform

Pick n Pay Faces Data Breach from Old Delivery Platform

First seen 29 May 2026, 21:11 UTC Citizen.Co.ZaNovanews.Co.Za 86% similarity 51.9

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Pick n Pay has reported a data breach involving personal information from its former delivery platform, Bottles, and its later version, Pick n Pay asap!. The breach, affecting records dating back to 2022, was only recently discovered online. Customers who registered on the older app may be impacted, with compromised data potentially including names, email addresses, mobile numbers, and encrypted passwords. However, the retailer confirmed that full credit card numbers and CVV codes were not stored and thus cannot be used for fraudulent transactions. Pick n Pay has initiated a forensic investigation and is contacting all affected customers. The company is also enhancing its data management practices and security protocols. Customers are advised to remain vigilant against phishing attempts using their personal information.

Key Points: • Data breach linked to Pick n Pay's old delivery platform, Bottles. • Compromised data includes names, emails, and encrypted passwords, but no full card details. • Pick n Pay is conducting a forensic investigation and has notified potentially affected customers.

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Timeline

2022-12-31
Bottles platform data stored
Customer data from the Bottles platform was retained until the end of 2022, when it was decommissioned.
Citizen.Co.Za
2026-05-28
Breach discovered
Pick n Pay identified that personal information from the old app was being sold online.
Novanews.Co.Za
2026-05-29
Public announcement made
Pick n Pay publicly apologized and confirmed the breach while assuring customers of their data's safety.
Citizen.Co.Za

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