Pet Retailer Liquidation Following Cyber Attack

Pet Planet, a pet retailer in West Lothian, has entered liquidation after a cyber-attack left the firm with no viable future. Established in 1999, the company had peaked at £12 million in revenue but faced declining sales and a significant cyber incident in 2025. The attack involved cyber-criminals stealing customer data, leading to a refusal by the directors to pay a large ransom demand. Although the company received £500,000 from insurance, the attack severely hindered revenue recovery. As a result, administrators were appointed on April 14, 2026, after the firm officially collapsed on March 31. The loss of customer data and overall sales decline were cited as critical factors in the decision to liquidate. Pet Planet's parent company, M8 Group Limited, is also affected by this liquidation.

Key Points: • Pet Planet entered liquidation due to a cyber-attack that compromised customer data. • The firm refused to pay a ransom demand, leading to significant financial losses. • Administrators were appointed after the company officially collapsed on March 31, 2026.